For our civic clients, the CRM of choice is CiviCRM – a free constituent management system specifically designed with organisations in mind.
CiviCRM in a nutshell
CiviCRM is essentially a lightweight relations management system, designed to easily integrate with organisations’ existing platforms, such as Drupal, WordPress or Joomla.
Vanilla CiviCRM offers the following list of features out-of-the-box:
- Contact management
- Contributions
- Communications
- Peer-To-Peer Fundraisers
- Advocacy Campaigns
- Events
- Members
- Reports
- Case Management
In addition to this robust set of offerings, the CiviCRM community have developed and published upwards of a 100 extensions for their own needs. See full list at civicrm.org/extensions.
How can my organisation benefit from CiviCRM?
CRM in the traditional sense is focused on serving the needs of paying customers, where the main focus tends to shift towards money-related aspects in the relationship. This may not be an optimal solution for a non-profit organisation. As a piece of software born out of necessity, CiviCRM is custom built for the special needs of non-profits and organisations.
CiviCRM can be utilised as a monolithic solution for most resource management and communication, or it can be simply put to use as a single-purpose component i.e. as a contact database or a mailing list. The beauty of CiviCRM lies in its easy implementation and expandability.
Being free and open source software, CiviCRM users also enjoy all the benefits of free software such as rapid feature development rate, frequent updates, good documentation and no licensing fees. Click here to learn more about the benefits of open software.
Seravo provides professional CiviCRM support
As far as we know, Seravo is currently the only company in Finland with professional CiviCRM experience. We have clients who have benefited from using CiviCRM for the last 5 years. Currently the majority of the Finnish localisation project is authored by our staff.
CiviCRM dashboard in Finnish
Learn more
Visit civicrm.org for more information.
Presentation
We’ve recently published a presentation on CiviCRM in Finnish:
